The Company

Front of home under construction

LeDuc & Dexter, Inc. have been working with Rapid Remodel TV, a company that executes accelerated design/build remodeling projects for homeowners in the Bay Area and then televises the building process on local television. In Petaluma, what was originally a one-story schoolhouse, was soon to be a two-story home. LeDuc & Dexter have plumbed most […]

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jim rohn

Good motivational speakers can excite and inspire their audience to a fever pitch. The euphoric event can seem like a life changing event while it’s taking place. But one of the criticisms of these gurus of hope and positive messages is that after you leave the seminar the revelations start to fade. Some say that […]

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Diamond Certified Logo

THE RATING SYSTEM LeDuc & Dexter Inc. and its plumbing service division company, Super Service Plumbing, have both recently become Diamond Certified companies. Diamond Certified rates companies for consumer usage by using a rating system comprised of customer satisfaction surveys, reviewing complaint bureau status, confirming existence of liability and workers’ compensation insurance coverage, verifying required […]

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leduc and dexter team member

LeDuc & Dexter recently unveiled their new Hydronic Department headed by Tom Schefer. Schefer had been in business for himself in a four generation, 58-year-old company specializing in boilers and Hydronic. Coming to LeDuc & Dexter along with Schefer is his wife, Laurie, and son, Brad. Laurie operates in an administrative capacity within the Hydronic […]

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tom leduc

Tom LeDuc firmly believes that a positive attitude is an essential ingredient needed to run a business successfully. Most business people would agree with that statement. Of course it is one thing to nod in agreement and quite another thing to maintain a positive attitude throughout every day, every week and every year. The highs […]

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leduc and dexter team photo

Some people are surprised to find how accessible Tom LeDuc and Art Dexter are, and how easy it is to reach them by phone when they call LeDuc & Dexter, “I find it surprising that they’re surprised,” responds LeDuc. “A lot of people think that because we are the owners of the company that they […]

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super service plumbing

Super Service Plumbing, a division of LeDuc & Dexter Inc. since 1991, is a plumbing service and repair company that is located in Santa Rosa and serves Sonoma County. Super Service provides 24-hour emergency service to residential and commercial customers. “Our business is about 50% residential, 50% commercial,” says Jon Schutz , Manager of Super […]

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dave avilla

The term “customer service” has many connotations. In every case, though, it should mean, “taking care of the customer” through all phases of a job or project. There are three main phases of all business transactions, sales or jobs – before, during and after. For LeDuc & Dexter, the “before” phase consists of the bidding […]

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leduc and dexter team photo

LeDuc & Dexter’s warehouse is really more like a staging area for construction. It is here where all of the plumbing pipe, fixtures and valves are stored and readied for use in the field. Some specialty parts are ordered directly from suppliers to the field, but for the most part Steve Garner and his warehouse […]

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